Kian Hong Press understands that you took the time to design your perfect creation and you are excited to have it in your hands. We want you to be completely happy with the purchases you make from us, therefore, we offer a money-back guarantee for all products we sell direct to customers.
If you are not fully satisfied with the quality of your purchase from Kianhongpress.com, please send the entire product back to us within 30 days of receiving it, together with your Order Number, for an exchange or full refund.
We will expedite the production of any orders that have to be reprinted, to the best of our ability, including the addition of express shipping at our cost, if necessary. If for any reason reprinting is not an option, we will refund 100% of your money.