- There are a few important things to keep in mind when returning a product you purchased. You can return unwanted items by post within 30 days of receipt of your goods.
- How To Return An Item: Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.
- Please send us an email and state your return with your Order ID number and wait for our confirmation before sending the return back to us. We will inform you the return address. Include in your package a signed letter stating the reason for your return and the original receipt.
If you are only browsing this website, we do not capture data that allows us to identify you individually. We only collect your email when you register with us. We do not and will not ever disclose or sell your email address or any other details you enter in our site to any other individual or organisation. This is our privacy guarantee.
Like many other Web sites, Kianhongpress.com makes use of log files. The information inside the log files includes internet protocol ( IP ) addresses, type of browser, Internet Service Provider ( ISP ), date/time stamp, referring/exit pages, and number of clicks to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.
Cookies and Web Beacons
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Kianhongpress.com has no access to or control over these cookies that are used by third-party advertisers.
If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites.
Our Customer Emailing Policy
We will not bombard you with regular emails and promotions. We will notify you of new services or changes to our business from time to time. If at anytime you feel even this is too much, a simply unsubscribe.
We are a good net citizen. We have a very strong objection to the practise of emailing unsolicited advertising (spamming). We do not undertake such promotions.
We maintain physical, electronic, and procedural safeguards designed to help us protect your nonpublic personal information. For example, we do not collect your credit card information, payment are made directly through our merchant’s websites or payment gateways. When you establish an account at us, you choose a password to help protect your account information. A password is only as strong as you make it: you should select a unique password and keep it safe. You may change the password as often as you wish by “Log in” going to “My Details” and enter a “New password”. We authorizes only those persons who need to know personal information to administer your account, to provide or inform you about products and services, or to maintain, improve or administer our website to access your personal information.
Problems Signing In
Our sign-in process is designed to help protect your privacy. If you have trouble signing in to our website, please ensure that you are using your registered e-mail address and/or correct password. If you are using your registered e-mail address and correct password, and you continue to have trouble signing in to our site, please contact Customer Care.